What you do is who you are
The culture is what you do
“I must believe there will be a bigger payoff from the relationship in the future than whatever I can get by betraying you now”
Long term is about not betraying, it is about believing in something
“In any human interaction, the required amount of communication is inversely proportional to the level of trust”
Dress code can change behavior
This is why kids are required to use uniform at schools
“Cultures are shaped more by invisible than the visible
What you measure is what you value
Netlifx ceo removed all DVD guys from meeting to focus on streaming services
The way you treat outsiders will leak back into your organization
Heisenberg uncertainty Principle of Management
The act of trying to measure your culture changes the result
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