Flight

if you never feel any discomfort about your level of transparency, you probably aren’t transparent enough.

You can’t trust someone’s ‘yes’ until you hear their ‘no

As employees, they have a right to know about the business they are part of

ADULTS DON’T LIKE BEING TOLD WHAT TO DO

People want to be challenged. They want you to ask them to step up and take responsibility for something hard. They want to be needed, and they want to have agency in the doing of it.